The Ultimate Solution to Simplify Your Data Center
2011‐2012 NWRDC Service Catalog
Index
Mainframe
IBM Processing (Z10-Q03, ZOS 1.11)
|
SERVICE DESCRIPTION |
BILLING UNIT |
RATE |
EXTENDED SERVICE DESCRIPTION |
|---|---|---|---|
| Batch Processing |
Flat Rate |
TBD by annual customer usage | Batch processing is available 24/7/365. Jobs can be submitted manually by the user or scheduled to run. Class shift Adjustments are given those jobs in classes that run after hours and on weekends. |
| Batch Processing - Class C |
Flat Rate |
TBD by annual customer usage | This class is available from 9:00 pm - 6:00 am every day of the week. The class must be specified in the job requested. |
| Batch Processing - Class G |
Flat Rate |
TBD by annual customer usage | This class is available from 9:00 pm - 6:00 am on the weekend. The class must be specified in the job requested. |
| Batch Processing - Class E |
Flat Rate |
TBD by annual customer usage | With this class, the job is given high priority. The only class that runs before Class E is Class V. The class must be specified in the job requested. This class is available 24/7. |
| Batch Processing - Class V |
Flat Rate |
TBD by annual customer usage | With this class, the job is given the highest priority. The class must be specified in the job requested. This class is available 24/7. |
| CICS Processing |
Flat Rate |
TBD by annual customer usage | CICS, processor cpu utilization is tracked via smf records, these records are compiled and presented to the customer during the monthly billing cycle. |
| TSO Processing |
Flat Rate |
TBD by annual customer usage | TSO, processor cpu utilization is tracked via smf records, these records are compiled and presented to the customer during the monthly billing cycle. |
| Shadow Direct Processing |
Flat Rate |
TBD by annual customer usage | SHADOW DIRECT, processor cpu utilization is tracked via smf records, these records are compiled and presented to the customer during the monthly billing cycle. |
| Shadow Web Processing |
Flat Rate |
TBD by annual customer usage | SHADOW WEB, processor cpu utilization is tracked via smf records, these records are compiled and presented to the customer during the monthly billing cycle. |
| DB2 Processing |
Flat Rate |
TBD by annual customer usage | DB2 SERVER, processor cpu utilization is tracked via smf records, these records are compiled and presented to the customer during the monthly billing cycle. |
Storage Services
|
SERVICE DESCRIPTION |
BILLING UNIT |
RATE |
EXTENDED SERVICE DESCRIPTION |
|---|---|---|---|
| Mainframe Data Storage - CARTRIDGE: 0 - 30 DAYS OLD |
Flat Rate |
TBD by annual customer usage | 0 - 30 DAYS OLD, utilizing creation date of each physical tape charges are calculated based on the time the tape has resided at the data center. |
| Mainframe Data Storage - CARTRIDGE: 31 - 60 DAYS OLD |
Flat Rate |
TBD by annual customer usage | 31 - 60 DAYS OLD, utilizing creation date of each physical tape charges are calculated based on the time the tape has resided at the data center. |
| Mainframe Data Storage - CARTRIDGE: 61 - 90 DAYS OLD |
Flat Rate |
TBD by annual customer usage | 61 - 90 DAYS OLD, utilizing creation date of each physical tape charges are calculated based on the time the tape has resided at the data center. |
| Mainframe Data Storage - CARTRIDGE: 91 - 180 DAYS OLD |
Flat Rate |
TBD by annual customer usage | 91 - 180 DAYS OLD, utilizing creation date of each physical tape charges are calculated based on the time the tape has resided at the data center. |
| Mainframe Data Storage - CARTRIDGE: 181 - 365 DAYS OLD |
Flat Rate |
TBD by annual customer usage | 181 - 365 DAYS OLD, utilizing creation date of each physical tape charges are calculated based on the time the tape has resided at the data center. |
| Mainframe Data Storage - CARTRIDGE: > 1 - 2 YEARS OLD |
Flat Rate |
TBD by annual customer usage | Greater than 1 year old to less than 2 years old, utilizing creation date of each physical tape charges are calculated based on the time the tape has resided at the data center. |
| Mainframe Data Storage - CARTRIDGE: > 2 - 3 YEARS OLD |
Flat Rate |
TBD by annual customer usage | Greater than 2 years old to less than 3 years old, utilizing creation date of each physical tape charges are calculated based on the time the tape has resided at the data center. |
| Mainframe Data Storage - CARTRIDGE: > 3 YEARS OLD |
Flat Rate |
TBD by annual customer usage | Greater than 3 years old, utilizing creation date of each physical tape charges are calculated based on the time the tape has resided at the data center. |
| Mainframe Data Storage - VIRTUAL VOLUME: 0 - 30 DAYS |
Flat Rate |
TBD by annual customer usage | 0 - 30 days old, utilizing creation date of each virtual tape charges are calculated based on the time the tape has resided in the data center virtual tape library. |
| Mainframe Data Storage - VIRTUAL VOLUME: 31 - 60 DAYS |
Flat Rate |
TBD by annual customer usage | 31 - 60 days old, utilizing creation date of each virtual tape charges are calculated based on the time the tape has resided in the data center virtual tape library. |
| Mainframe Data Storage - VIRTUAL VOLUME: 61 - 90 DAYS |
Flat Rate |
TBD by annual customer usage | 61 - 90 days old, utilizing creation date of each virtual tape charges are calculated based on the time the tape has resided in the data center virtual tape library. |
| Mainframe Data Storage - VIRTUAL VOLUME: 91 - 180 DAYS |
Flat Rate |
TBD by annual customer usage | 90 - 180 days old, utilizing creation date of each virtual tape charges are calculated based on the time the tape has resided in the data center virtual tape library. |
| Mainframe Data Storage - VIRTUAL VOLUME: 181 - 365 DAYS |
Flat Rate |
TBD by annual customer usage | 181 - 365 days old, utilizing creation date of each virtual tape charges are calculated based on the time the tape has resided in the data center virtual tape library. |
| Mainframe Data Storage - VIRTUAL VOLUME: > 1 -2 YEARS OLD |
Flat Rate |
TBD by annual customer usage | Greater than 1 year old to less than 2 years old, utilizing creation date of each virtual tape charges are calculated based on the time the tape has resided in the data center virtual tape library. |
| Mainframe Data Storage- VIRTUAL VOLUME: > 2 - 3 YEARS OLD |
Flat Rate |
TBD by annual customer usage | Greater than 2 years old to less than 3 years old, utilizing creation date of each virtual tape charges are calculated based on the time the tape has resided in the data center virtual tape library. |
| Mainframe Data Storage- VIRTUAL VOLUME: > 3 YEARS OLD |
Flat Rate |
TBD by annual customer usage | Greater than 3 years old, utilizing creation date of each virtual tape charges are calculated based on the time the tape has resided in the data center virtual tape library. |
| Mainframe Data Storage - DISK: 3391 VOLUME |
Flat Rate |
TBD by annual customer usage | DISK: 3391 VOLUME, utilizing creation date of each disk volume or data set data storage charges are calculated based on the full volume usage or track usage of each customer. |
| Mainframe Data Storage - DISK: 3392 VOLUME |
Flat Rate |
TBD by annual customer usage | DISK: 3392 VOLUME, utilizing creation date of each disk volume or data set data storage charges are calculated based on the full volume usage or track usage of each customer. |
| Mainframe Data Storage - DISK: 3393 VOLUME |
Flat Rate |
TBD by annual customer usage | DISK: 3393 VOLUME, utilizing creation date of each disk volume or data set data storage charges are calculated based on the full volume usage or track usage of each customer. |
| Mainframe Data Storage - DISK: 3399 VOLUME |
Flat Rate |
TBD by annual customer usage | DISK: 3399 VOLUME, utilizing creation date of each disk volume or data set data storage charges are calculated based on the full volume usage or track usage of each customer. |
| Mainframe Data Storage - DISK: 3390 VOLUME |
Flat Rate |
TBD by annual customer usage | DISK: 3390 SMS TRACK(56664), utilizing creation date of each disk volume or data set data storage charges are calculated based on the full volume usage or track usage of each customer. |
| MAINFRAME MISCELLANEOUS - MULTSESS ID |
Flat Rate |
TBD by annual customer usage | MULTSESS ID, mainframe services associated with customer interface connectivity. |
| MAINFRAME MISCELLANEOUS - CONTROL-M TASKING |
Flat Rate |
TBD by annual customer usage | CONTROL-M TASKING, software required for customer batch process scheduling and calendaring. |
Open Systems
Server Hosting Services
SERVICE
|
BILLING UNIT |
RATE |
EXTENDED SERVICE DESCRIPTION |
|---|---|---|---|
| Raised Floor Space | Per Square Foot per month | $32.00 | Environmentally Controlled Raised Floor Space in Computer Room with up to two single phase 30 amp electrical circuits per standard 19'' rack. Additional power charges apply for extra circuits. The first standard rack takes 32 sqft floor space including service area, and any additional standarnd takes addtional 16 sqft. |
| Support and Monitoring | Per Hour per month | $63.00 | Professional services provided by NWRDC staff to monitor and support the equipment that is on NWRDC raised floor. |
| Core Network Port Access | Per port per month | $200.00 | Provide 1GB network connection to the NWRDC core network. |
| LAN to LAN VPN tunnel | Per tunnel per month | $175.00 | Encypted VPN tunnel for remote access NWRDC resource. |
| VPN Clients | Per client per month | $12.00 | User Encryted VPN remote access account. |
| Managed Primary SATA Storage | Per GB per month | $1.25 | Fiber Channel Attached SAN storage Serial ATA (SATA) disk with RAID protection |
| Tier 1 Managed Disk Storage | Per GB per month | Per Quote | Consists of high performance drives, mirrored or RAID protection. This storage is for mission-critical data or high transaction volume applications which require quick response times. |
| Tier 2 Managed Disk Storage | Per GB per month | Per Quote | Consists of mid-range performance drives, mirrored or RAID protection. Service is used for business applications that require consistent, reliable performance. |
| Tier 3 Managed Disk Storage | Per GB per month | Per Quote | Consists of lower performance disk with RAID protection. This storage offers lowest cost of storage, while application performance and high availability are less important. |
| Un-managed Windows/Linux Virtual Server | per virtual server per month | $130.00 | Includes installation services on NWRDC provided vitual infrastructure and operating system software. |
| Business Continuity Add-on Service | Additional Charge Per Customer Request | Per Quote | Add on Service to managed Windows/Linux server for diaster recovery and business continuity purpose. |
| Electrical Circuits (Single phase, up to 30amp)- Additional | Per circuit per month | $40.00 | Power charge for single pole circuits (up to 30amp) not included in the base floor space. |
| Electrical Circuits (3 Phase, up to 30amp)- Additional | Per circuit per month | $40.00 | Power charge for 3 phase circuits (up to 30amp) not included in the base floor space. |
| Electrical Circuits (3 phase, up to 60amp) - Additional | Per circuit per month | $60.00 | Power charge for 3 phase circuits (up to 60amp) not included in the base floor space. |
| Electrical Circuits Installation | Per circuit | Per Quote | Set up and installation service on electrical circuits. |
| Analog Line | Per line per month | $37.00 | Analog telephone line for remote access and dial home services for customer equipment. |
| Workspace Subscription | Per workspace per month | $65.00 | Disaster Recovery workspace at NWRDC site with telephone access, network, and Internet connectivity. |
Tallahassee Fiber Loop
|
SERVICE DESCRIPTION |
BILLING UNIT |
RATE |
EXTENDED SERVICE DESCRIPTION |
|---|---|---|---|
| TFL Right to User Fee | Per month | $2000.00 | Access to 1 pair of dark fiber on NWRDC owned Tallahassee Fiber Loop. |
| TFL Maintenance Fee | Per month | Per quote | Maintenance service provided by NWRDC to Tallahasse Fiber Loop customers. |
| TFL Lateral Segment Maintenance Fee | Per month | Per vendor quote | Lateral segment maintenance service provided by vendor to Tallahasse Fiber Loop customers. |
| TFL Core Network Port Access | Per month | $100.00 | Provide 1GB network connection to the NWRDC core network through TFL. |
|
One-Time Startup Fee |
One time | Per quote | Setup and configuration for Tallahassee Fiber Loop connection. |